The art of client service excellence
When I joined Palma Pictures, my role was to support production teams in clients services to ensure seamless collaboration. And to make the client´s time on the island unforgettable.
As productions lined up, I took the lead in negotiating and securing deals with hotels, service providers, and restaurants, crafting partnerships that elevated every project.
Coordinating logistics as soon as the clients left set demanded a balance of precision and adaptability, ensuring that every detail aligned with the creative vision.
With a focus on client satisfaction, I fostered an environment of trust and reliability, resulting in repeat business and long-term partnerships that became the foundation of our success.
Every step of the way was about connecting, streamlining, and delivering excellence in a fast-paced and dynamic industry.